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How u8100f Handles Your Personal Data

At u8100f, your personal data belongs to you — we collect only what we need to run your account, process deposits via UPI, Paytm or PhonePe, and keep…

Data collected only as neededUPI, Paytm, PhonePe payment data protectedYour right to access and correct recordsRetention periods clearly definedContact path available at any time
u8100f How u8100f Handles Your Personal Data
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

Email Privacy Request Send your data access, correction or deletion request to our dedicated privacy inbox.
Live Chat Support Our support agents are available around the clock via live chat on u8100f.
Written Correspondence If you prefer a formal written route, post your request to our registered correspondence…
DATA HANDLING PRACTICES

Six Ways We Protect and Respect Your Information

Every measure described below is in active use across u8100f today — these are operational practices, not aspirational statements.

Data Collection Minimisation

We collect your name, email, phone number, date of birth and payment identifiers such as your UPI handle or Paytm number. Nothing beyond what is necessary to operate your account and process transactions is retained in our primary database.

Cookie and Tracking Scope

We use session cookies to keep you signed in and analytics cookies to understand how pages are navigated. You can adjust cookie preferences from your browser at any time; disabling analytics cookies does not affect your ability to deposit or withdraw.

Account Security Measures

Passwords are stored as salted hashes — we never hold them in plain text. Two-factor authentication is available for your account login and is strongly encouraged. Suspicious login attempts from unrecognised devices trigger an automatic email alert to your registered address.

Retention Periods

Active account data is retained for the lifetime of your account plus a statutory period required by applicable law. When you close your account, transaction records are archived for the legally mandated period, after which they are permanently deleted from our systems.

Third-Party Data Sharing

Your data is shared only with payment processors (UPI networks, Paytm, PhonePe), identity verification providers and analytics partners under strict data processing agreements. None of these partners are permitted to use your data for their own marketing purposes.

Your Rights and How to Exercise Them

You have the right to request a copy of your data, correct inaccurate records, or ask for deletion where no legal retention obligation applies. Submit any such request through the email or live chat paths described in the contact section above.

Frequently Asked Questions About Our Privacy Policy

The questions below cover the data and privacy topics our account holders ask about most often. If your question is not listed here, reach our privacy team directly via live chat or email and we will respond within two business days.

We collect your full name, email address, mobile number, date of birth and, when you make a deposit, your payment identifier — for example your UPI ID, Paytm number or PhonePe-linked mobile. This is the minimum set needed to verify your identity and process transactions.

Payment transaction references are stored to reconcile your account balance and support any withdrawal queries. Full card or wallet credentials are never stored on our servers; they pass directly through the payment processor's encrypted environment in compliance with applicable payment security standards.

After you close your account, we retain your transaction history and identity records for the period required by applicable law in your jurisdiction. Once that statutory period expires, the data is permanently deleted and cannot be recovered or reinstated.

Yes. Email our privacy team or use the live chat data request option with your registered email address. We will compile and deliver a structured copy of your personal data within 30 calendar days of receiving your verified request.

Contact us via email or live chat, specify which records are incorrect or which data you want removed, and we will action it within 30 days. Deletion requests may be declined for records we are legally required to keep for a defined statutory period.

No. We share your data only with payment processors such as UPI networks, Paytm and PhonePe, and with identity verification providers, all under binding data processing agreements. We do not sell or transfer your data to advertisers or unaffiliated marketers under any circumstances.

We use session cookies required for login and optional analytics cookies that help us understand page navigation. You can disable analytics cookies in your browser settings at any time without affecting your ability to deposit, withdraw or access your account normally.